Privacy Policy

Last Updated: March 31, 2026

Digital Depths Mining ("we," "us," or "our") operates a business development communication platform that sends email and SMS messages on behalf of automotive dealerships. This Privacy Policy describes how we collect, use, and protect personal information.

Information We Collect

We collect the following personal information provided to us by our dealership clients:

• Contact Information: First name, last name, email address, phone number(s)
• Transaction Information: Vehicle interest, dealership visit date, assigned sales representative
• Communication Data: Records of emails and SMS messages sent and received, including delivery status and read receipts
• Consent Records: Records of opt-in and opt-out preferences for email and SMS communications

How We Use Your Information

We use personal information solely to:

• Send follow-up communications on behalf of the dealership you visited or inquired with
• Deliver appointment reminders and vehicle availability updates
• Respond to your inquiries
• Honor your communication preferences, including opt-out requests
• Generate performance reports for our dealership clients

How We Share Your Information

We do not sell your personal information. We share information only with:

• The dealership that provided your information to us, including when you reply to a message
• Service providers who help us deliver messages (email and SMS delivery providers), who are contractually required to protect your data

SMS/Text Messaging

Before receiving any marketing text messages, you will first receive a single consent request message. You must reply YES or Y to confirm your consent. Your reply is recorded with a timestamp as documented proof of opt-in. If you do not confirm, no further text messages will be sent.

After confirming, message frequency varies based on the follow-up sequence. Message and data rates may apply.

To opt in: Reply YES or Y to the consent request message.

To opt out: Reply STOP to any text message at any time. You will receive a confirmation and no further messages will be sent. Additional opt-out keywords: CANCEL, UNSUBSCRIBE, QUIT, END.

For help: Reply HELP to any text message, or contact us at the information below.

Email Communications

Emails are sent on behalf of the dealership you interacted with. Every email contains an unsubscribe link. We honor all unsubscribe requests promptly.

Data Security and Hosting

All data is stored and processed on servers located in the United States. We do not transfer personal data outside the US.

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL)
• Access controls limiting who can view personal data
• Regular security audits of our systems
• Secure credential management
• Dedicated server infrastructure with 99.5% uptime

Service Providers

We use the following third-party service providers to deliver our services:

• Twilio — SMS message delivery
• AgentMail — Email delivery
• Hetzner Cloud — Server hosting (US datacenter)

Each provider is contractually required to protect your data and use it only for the purpose of delivering our services.

Data Retention

We retain your personal information for the duration of our service agreement with the dealership. Upon termination of service, personal data is deleted within 30 days unless required by law.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of communications at any time

California Residents: Under the CCPA/CPRA, you have additional rights including the right to know what personal information is collected and the right to request deletion. We do not sell personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Digital Depths Mining
Email: zach@digitaldepthsmining.com
Website: digitaldepthsmining.com